Customer Support

CUSTOMER SUPPORT

As a manufacturer of aeronautical equipment and systems, Ratier-Figeac must provide ongoing support and related services for its products for the duration their service life.

Ratier-Figeac meets AOG, Spare parts, Repairs and Technical Support needs worldwide, by IATA zone (see map).

Collins - Propeler Systems Products (Cage Code F0221)

-TRAINING : propellertraining@collins.com

-TECH PUB : techpubs@collins.com

-SPARES : spares@collins.com

-TECHNICAL SUPPORT : propellersupport@collins.com (A400M and ATL2 propellers only) crc@collins.com

Collins - Propeller Systems Products (Cage Code 73030)

-TRAINING : https://customers.collinsaerospace.com

-TECH PUB : https://customers.collinsaerospace.com

-SPARES : https://customers.collinsaerospace.com

-TECHNICAL SUPPORT : crc@collins.com

REPAIR AND OVERHAUL

Ratier-Figeac’s manufacturing expertise allows it to also offer a repair service in a purpose-built unit at its site.

Service quality and reactive repair cycles remain the key objectives of this activity.

Several international agreements enable Ratier-Figeac to offer its services worldwide. It is therefore recognized as a major repair center for its various product lines.

Ratier-Figeac’s maintenance and repair activity brings together 230 active customers located worldwide.

Customer Support