Customer Support
CUSTOMER SUPPORT
As a manufacturer of aeronautical equipment and systems, Ratier-Figeac must provide ongoing support and related services for its products for the duration their service life.
Ratier-Figeac meets AOG, Spare parts, Repairs and Technical Support needs worldwide, by IATA zone (see map).
Collins - Propeler Systems Products (Cage Code F0221)
-TRAINING : propellertraining@collins.com
-TECH PUB : techpubs@collins.com
-SPARES : spares@collins.com
-TECHNICAL SUPPORT : propellersupport@collins.com (A400M and ATL2 propellers only) crc@collins.com
Collins - Propeller Systems Products (Cage Code 73030)
-TRAINING : https://customers.collinsaerospace.com
-TECH PUB : https://customers.collinsaerospace.com
-SPARES : https://customers.collinsaerospace.com
-TECHNICAL SUPPORT : crc@collins.com
REPAIR AND OVERHAUL
Ratier-Figeac’s manufacturing expertise allows it to also offer a repair service in a purpose-built unit at its site.
Service quality and reactive repair cycles remain the key objectives of this activity.
Several international agreements enable Ratier-Figeac to offer its services worldwide. It is therefore recognized as a major repair center for its various product lines.
Ratier-Figeac’s maintenance and repair activity brings together 230 active customers located worldwide.
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